Says it is a virtual assistant
Every call starts with: this is the virtual assistant, and this call is transcribed.
AI answering service, Atlanta
An AI answering service, built here in Atlanta.
Aplos Front Desk answers your business number with an AI that tells callers it is a virtual assistant, answers from facts you approve, takes the details, and sends urgent calls to your on-call phone. We are based in Atlanta and build for metro service businesses. It is $199 a month plus a $349 launch fee for one location. Calls go live in 1–3 business days once setup is confirmed; texting follows carrier approval, usually 2 to 3 weeks.
Aplos AI · Atlanta, Georgia · last checked 2026-11-09
Why local matters here
Built around how metro Atlanta calls actually sound.
Our test caller lives in Roswell. Our out-of-area test caller is in Macon. That is on purpose.
The scripted callers we test the AI against are written for a made-up North Atlanta HVAC company that serves Alpharetta, Roswell and Milton. One test walks a caller through giving a name, a Roswell street address and a 404 number across three turns, and checks that every detail lands in the owner summary correctly. Another asks about service in Macon and fails if the AI claims to cover it.
Small things that matter in the metro:
- Ten-digit numbers. Metro Atlanta has several overlapping area codes, including 404, 470, 678 and 770. The AI takes the callback number from what the caller actually said, never from a guess, and the owner summary shows it in full.
- Service areas by city and county. Callers say Sandy Springs, Cobb, Gwinnett or ITP. You give us your area in your own words, and the AI only claims what you approved. Anything else gets: the team will confirm.
- Gas smells. If a caller mentions a gas smell or gas leak, fire, sparks or carbon monoxide, a fixed script runs before the AI is asked anything: leave the building, call 911 from outside, and call the gas company from outside.
- In-person setup. We are in Atlanta. If your shop is in the metro and you would rather do the setup call in person, say so when you book.
What it does on a call
Answer, qualify, route, summarize.
Front Desk is the AI answering plan. Everything below is what the code does today.
Only approved facts
Up to 20 approved FAQs: hours, services, service area, diagnostic fees. Missing prices, warranties or discounts get: the team will confirm.
Rings your on-call phone
No heat, no AC, flooding or sewage, said with now or tonight, goes to your on-call number if you set one. If not, it is marked priority.
Asks for a human, gets one
Asking for the owner or a technician transfers the call when you have a transfer line, and takes details for a callback when you do not.
One email per call
Name, address, issue, urgency and callback number, labeled as the caller's own words to confirm before dispatching.
One text back
If a caller leaves before giving anything usable, they get one text inviting a reply, at most once a day per number, with Reply STOP to opt out. Text-back turns on once your business's texting registration is approved, which can take longer than the 1–3 day launch.
Pricing
Three managed plans. One location each.
Published prices. No per-call charges inside the allowance.
| Plan | Price | What it covers |
|---|---|---|
| Front Desk | $199/month + $349 launch | AI answers one business number: approved FAQs, three routing paths, qualification, owner summaries, missed-call response. 300 inbound AI minutes a month. Does not book on its own. |
| Follow-Up & Estimate Recovery | $199/month + $349 launch | Three-step text and email follow-up on new leads and open estimates. Stops on reply, booking, decline or opt-out. |
| Revenue Desk | $399/month + $699 launch | Both of the above plus one booking connection, tested for your setup before you buy. |
One location per plan. Calls and AI answering go live in 1–3 business days once setup is confirmed. Texts (missed-call text-back and follow-ups) start once your business’s carrier texting registration is approved, usually 2 to 3 weeks. Start free: the AI answers your calls free for 14 days while we file your texting registration. The launch fee and first month start on day 15. Cancel before then and you pay nothing. Month to month after that.
Honest fit
Who this is for, and who it is not for.
Good fit: Atlanta-area trades and service shops that miss calls while the crew is on a job, want urgent calls to reach a person, and want the rest written down clearly.
Not a fit yet: businesses whose callers mostly speak Spanish, Korean or another language. The AI speaks English only today. A bilingual human service is the better choice for now. It is also not the right tool if you need it to book appointments on the cheapest plan. Booking is part of Revenue Desk.
Where we are as a company: one paying client so far, an Atlanta sign shop, for a website and lead dashboard. No managed answering customers yet and no reviews. We would rather you hear the AI yourself: call (470) 971-3769.
Comparing options? See Aplos vs Rosie vs Smith.ai vs a human answering service.
Questions
What owners ask first.
How much does an AI answering service cost in Atlanta?
Aplos Front Desk is $199 a month plus a $349 launch fee for one location, with 300 inbound AI minutes a month. Revenue Desk, which adds follow-up and one booking connection, is $399 a month plus $699.
Do I keep my phone number?
Yes. Front Desk is set up around your existing business number, with a human fallback you approve.
How fast can it be live?
Calls go live in 1–3 business days once setup is confirmed: your facts, routing rules and fallback approved, and test calls passed. Texts, like missed-call text-back, start once your business’s carrier texting registration is approved, usually 2 to 3 weeks. We file it on day one.
What if I cancel?
The the first 14 days are free, and if you cancel before day 15 you pay nothing. After that it is month to month.
Is the AI allowed to say it is a person?
No. The greeting says it is a virtual assistant and that the call is transcribed.
Next step
Hear it answer before you decide.
Book a free 30-minute call. We look at how your calls come in today and send you a written automation plan for free, whether or not you buy. Or call our AI first at (470) 971-3769. It will tell you it is an AI.