Marietta, Georgia

AI answering for Marietta, where the city runs its own power and water.

Marietta is one of the few places in the metro where the city itself sells electricity and water. Marietta Power and Water describes itself as the largest municipal electric utility in Georgia, with more than 45,000 electric customers. For electricians, plumbers and HVAC shops, that changes what a no-power or no-water call means. Aplos Front Desk answers your line, captures the address, and keeps outage calls from waking your on-call tech. $199 a month plus a $349 launch fee.

Aplos AI · Atlanta, Georgia · last checked 2026-11-09

Local detail

Our problem or the utility's?

The question every electrician and plumber in Marietta asks on the phone.

Marietta Power and Water is community-owned and dates to 1906. It serves more than 45,000 electric customers and about 17,000 water and sewer customers, by its own count. Outside its territory, Cobb County addresses are served by other utilities. For your shop, that means two different kinds of calls sound almost the same:

  • The whole street is dark. That is usually a utility outage. Not your job tonight.
  • Only my panel, and it is buzzing. That might be your job, and it might be dangerous.

Front Desk handles them differently. "No power" said with now or tonight is in the urgent rules and can ring your on-call number. Sparks or fire runs a fixed safety script before the AI is asked anything: leave the building and call 911 from outside. Everything else is written up with the address so your team can tell in the morning whether it was a utility area or a customer's house.

The AI does not tell callers which utility to call unless you approve that wording as one of your FAQs.

What you set up

Rules written for a Cobb County shop.

Service area

Square, east Cobb, Kennesaw

Your area in your words. The AI only says yes to what you approve.

On-call

One number for urgent calls

Pick the number urgent calls ring. It rings for 25 seconds. If nobody answers, your summary arrives flagged URGENT.

Outage answer

An approved FAQ

For example: if your whole street is out, check with your power company first, and we will call you back in the morning.

Fees

Only what you publish

Trip charge, diagnostic fee, after-hours rate. Missing prices get: the team will confirm.

Booking note

No promised times

The AI explains how scheduling works at your shop and never says a time is booked.

Summary

One email per call

Caller's name, address, issue, urgency and callback number, to confirm before dispatching.

Pricing

Three managed plans. One location each.

PlanPriceWhat it covers
Front Desk$199/month + $349 launchAI answers one business number: approved FAQs, three routing paths, qualification, owner summaries, missed-call response. 300 inbound AI minutes a month. Does not book on its own.
Follow-Up & Estimate Recovery$199/month + $349 launchThree-step text and email follow-up on new leads and open estimates. Stops on reply, booking, decline or opt-out.
Revenue Desk$399/month + $699 launchBoth of the above plus one booking connection, tested for your setup before you buy.

One location per plan. Calls and AI answering go live in 1–3 business days once setup is confirmed. Texts (missed-call text-back and follow-ups) start once your business’s carrier texting registration is approved, usually 2 to 3 weeks. Start free: the AI answers your calls free for 14 days while we file your texting registration. The launch fee and first month start on day 15. Cancel before then and you pay nothing. Month to month after that.

Before you buy

Straight answers.

Where we are: Aplos is an Atlanta company with one paying client so far, a sign shop, for a website and lead dashboard. No business runs a managed plan with us yet, and we have no reviews. Our test and safety page shows how the AI is checked. The AI speaks English only today.

Hear it first at (470) 971-3769.

Sources, checked November 9, 2026

  1. City of Marietta, Marietta Power and Water, about us: https://mariettaga.gov/827/About-Us
  2. Aplos plan definitions (this site): https://aplosai.com/front-desk

Questions

What owners ask first.

Will the AI wake me up for a Marietta Power outage?

Only if the caller says no power and now or tonight, which matches the urgent rule. You can approve an outage answer as an FAQ so callers hear it first. Every call is written up with the address either way.

What happens if a caller says their panel is sparking?

A fixed safety script runs before the AI: leave the building and call 911 from outside. The call is flagged SAFETY in your summary.

What does it cost?

Front Desk is $199 a month plus a $349 launch fee for one location. Revenue Desk is $399 a month plus $699 and adds estimate follow-up and one booking connection.

Can you meet in Marietta?

Yes. We are in metro Atlanta. Ask for an in-person setup call when you book.

Is the AI a person?

No. The greeting on every call says it is a virtual assistant.

Next step

Write your outage rules with us.

Book a free 30-minute call. We look at how your calls come in today and send you a written automation plan for free, whether or not you buy. Or call our AI first at (470) 971-3769. It will tell you it is an AI.

Book a free call →