Gas, fire, sparks
A fixed script runs before the AI: leave the building, call 911 from outside, and for gas, call the gas company from outside.
Sandy Springs, Georgia
AI answering for Sandy Springs, on Atlanta's water and Fulton County's sewer.
In Sandy Springs, drinking water comes from the City of Atlanta's Department of Watershed Management, Fulton County maintains the sewer system, and Georgia Power and Atlanta Gas Light run power and gas, according to the city's own utilities page. When Atlanta's water system had major main breaks in 2024, Sandy Springs felt it. Aplos Front Desk answers your line on days like that and keeps the real emergencies separate. $199 a month plus a $349 launch fee.
Aplos AI · Atlanta, Georgia · last checked 2026-11-09
Local detail
Three agencies, one phone call.
From the City of Sandy Springs utilities page.
| Service | Who runs it in Sandy Springs | What it means for your calls |
|---|---|---|
| Drinking water | City of Atlanta Department of Watershed Management | A water main break or a building-wide outage is usually Atlanta's to fix, not yours. |
| Sewer system | Fulton County | A blocked public sewer line goes to the county. A backup inside a unit may be your job. |
| Electricity | Georgia Power | A street-wide outage is the utility. |
| Natural gas | Atlanta Gas Light operates the lines; customers pick a marketer | A gas smell is always a safety call first. |
Source: City of Sandy Springs, checked November 9, 2026.
In June 2024, after two large main breaks in Atlanta's system, Rough Draft Atlanta reported that Sandy Springs leaders wanted to avoid a similar crisis on the Atlanta-operated system that serves the city. For a plumbing or property maintenance team, a day like that means a phone full of no-water calls that are not your jobs, mixed with a few that are.
How Front Desk sorts them
Fixed rules first, the AI second.
Active water or sewage, now
Burst pipe, flooding, water pouring, sewage or a drain backing up, said with now or tonight, rings your on-call number.
No water at all
No water, or the whole building out, is taken with the address and unit for your team to check. It does not page anyone.
Unit numbers kept
Addresses are kept only when the caller said them, so the unit number in the summary is the one the caller gave.
No promised times
The AI uses your booking note and never says a time is confirmed. Code replaces any reply that tries.
One email per call
Name, address, issue, urgency and callback number, labeled as the caller's own words.
Pricing
Three managed plans. One location each.
| Plan | Price | What it covers |
|---|---|---|
| Front Desk | $199/month + $349 launch | AI answers one business number: approved FAQs, three routing paths, qualification, owner summaries, missed-call response. 300 inbound AI minutes a month. Does not book on its own. |
| Follow-Up & Estimate Recovery | $199/month + $349 launch | Three-step text and email follow-up on new leads and open estimates. Stops on reply, booking, decline or opt-out. |
| Revenue Desk | $399/month + $699 launch | Both of the above plus one booking connection, tested for your setup before you buy. |
One location per plan. Calls and AI answering go live in 1–3 business days once setup is confirmed. Texts (missed-call text-back and follow-ups) start once your business’s carrier texting registration is approved, usually 2 to 3 weeks. Start free: the AI answers your calls free for 14 days while we file your texting registration. The launch fee and first month start on day 15. Cancel before then and you pay nothing. Month to month after that.
Before you buy
Straight answers.
Where we are: Aplos is an Atlanta company with one paying client so far, a sign shop, for a website and lead dashboard. No business runs a managed plan with us yet, and we have no reviews. Our test and safety page shows how the AI is checked. The AI speaks English only today.
Try the AI at (470) 971-3769.
Sources, checked November 9, 2026
- City of Sandy Springs, utilities: https://www.sandyspringsga.gov/utilities
- Rough Draft Atlanta, June 3, 2024: Sandy Springs wants to avoid water crisis with its Atlanta-operated system: https://roughdraftatlanta.com/2024/06/03/sandy-springs-wants-to-avoid-water-crisis-with-its-atlanta-operated-system/
- GPB News, June 4, 2024: Midtown water repairs completed, boil water advisory remains: https://www.gpb.org/news/2024/06/04/update-midtown-water-repairs-completed-boil-water-advisory-remains
- City of Atlanta Department of Watershed Management: https://www.atlantawatershed.org/
- Aplos plan definitions (this site): https://aplosai.com/front-desk
Questions
What owners ask first.
Who provides water and sewer in Sandy Springs?
The City of Atlanta's Department of Watershed Management supplies water and bills for water and sewer. Fulton County maintains the sewer system. That is from the City of Sandy Springs utilities page.
Will it page my on-call plumber during a citywide water outage?
Not for no-water calls. The urgent rule looks for active water or sewage said with now or tonight. Outage calls are written up with the address.
Does it work for property management teams?
It answers one business number and location per plan. If your team handles maintenance calls for a building, the same rules apply. Multiple properties are scoped separately.
What does it cost?
Front Desk is $199 a month plus a $349 launch fee. Revenue Desk is $399 a month plus $699.
Does the AI say it is an AI?
The greeting on every call says it is a virtual assistant and that the call is transcribed.
Next step
Sort the outage calls from the real ones.
Book a free 30-minute call. We look at how your calls come in today and send you a written automation plan for free, whether or not you buy. Or call our AI first at (470) 971-3769. It will tell you it is an AI.