Built for Law Firms

Law firm intake.
Less chasing.
Clear next steps.

Connect consultation requests, intake forms, document collection, and your practice management software. We build law firm intake automation around your team's approval steps, with compatibility and scope confirmed before work begins.

The same problems,
every week.
Intake eats your paralegal's entire morning

Every new matter kicks off the same sequence: manual data entry, document requests, follow-up emails. Your paralegal knows exactly what's coming. So does your billable hour count.

Documents arrive late: or not at all

Clients don't know what to send or when. Your team spends days chasing bank statements, IDs, and signed forms that should have arrived in week one. It keeps happening.

Invoices go out weeks after the work is done

Time entries pile up, billing review drags, and by the time the invoice lands, the client has mentally moved on. Cash flow suffers. Collections get uncomfortable.

Intake software or a custom workflow?

If you need a client database and intake forms, start by evaluating the tools already included in your practice management plan. Aplos provides implementation and integration services. A custom workflow makes sense when information still has to be copied between forms, calendars, document storage, and your matter system.

A consultation request, from first contact to handoff

  1. Capture the inquiry and send a receipt with the next step. Do not imply that the firm has accepted the matter.
  2. Collect the firm's approved intake fields and route missing details to the responsible staff member.
  3. Pause for the firm's conflict and engagement review before opening an approved matter or sending an engagement agreement.
  4. Request the appropriate documents through the firm's approved storage system. Stop reminders when the document arrives or staff pauses the request.
  5. Record the handoff and flag failed deliveries or incomplete records for a person to resolve.

How do we measure the result?

Measure staff minutes per intake, monthly intake volume, and the cost of the proposed system. Compare the labor cost before and after a pilot, including subscriptions and support. Time released is capacity, not guaranteed billable revenue; use your firm's measured results to assess payback.

Automations built for
legal operations.
From $6,000
Client Intake Automation

Inquiry captured → questionnaire completed → staff conflict and engagement review → approved matter created → documents requested. We confirm the required access to Clio, MyCase, or PracticePanther before promising an integration.

From $4,000
Document Collection Automation

Custom checklist goes out on matter open → reminders fire every 48 hours until docs arrive → stored in Clio or NetDocuments → attorney notified when the file is complete. No chasing required.

From $4,000
Invoice & Billing Automation

Time entries from Clio or Cosmolex reviewed → invoice generated and sent with a payment link → overdue reminders go out at 7, 14, and 30 days. No manual billing runs. Your team only steps in when something unusual needs attention.

From $4,000
Lead & Referral Follow-Up

Consultation request → instant confirmation → intake form triggered → lead added to Clio Grow or HubSpot → team notified with case type and source. A Friday-night inquiry doesn't sit until Monday.

Live in 1–2 weeks.
01
Free Audit Call

30 minutes. We walk your intake-to-invoice workflow and show you where attorney time is leaking into non-billable work. On the call, not in a follow-up deck.

02
We Build It

We configure a managed product or scope a custom system in writing. You know what is included, what it costs, and who supports it.

03
Launch & Support

We launch, document, and support the system according to the chosen path. Custom ownership and handoff are defined in the written scope.

Intake
One clear next step
From inquiry to staff review
Review
Your team stays in control
Approval before engagement
2 paths
Managed or custom
Right-sized for the problem

Build notes: what actually breaks

What a law firm intake or billing automation has to get right before it is safe to run unattended.

  • Conflict checks cannot be automated away. The intake build collects and routes, then stops at a human check. Any build that auto-opens a matter without a conflict gate is a liability, not a feature.
  • Privileged content stays inside the system of record. Intake data moves into Clio or the practice management system directly. It does not sit in a spreadsheet or a workflow platform's execution log.
  • Deadline math needs court rules, not calendar math. Adding 30 days to a date is not a deadline calculation. Anything touching a filing deadline routes to a human unless the firm has an explicit rules source.
  • Intake forms must survive partial completion. Prospective clients abandon long forms mid-way. Save progress and follow up on the partial, or the highest-intent leads are the ones you lose.
  • Trust accounting is a hard boundary. Automation can prepare and flag, but IOLTA movement stays manual. Build the reconciliation report, not the transfer.
  • Idempotency on every billing touch. An invoice reminder sequence that re-runs after a redeploy will double-bill or double-nag. Key each reminder to the invoice and period.
  • Log every automated client communication. Whatever the automation sends to a client belongs in the matter file. If it is not logged, it did not happen as far as the firm is concerned.

the Clio intake automation workflow shows one of these built end to end.

Every hour spent on admin
is an hour not billed.

Bring your current intake form, practice management tool, and the handoff that takes the most staff time. We map the workflow, identify what your existing software can handle, and scope any missing connections. Use a blank form or synthetic example, without client information.

Get a Free Operations Audit →