Intake software or a custom workflow?
If you need a client database and intake forms, start by evaluating the tools already included in your practice management plan. Aplos provides implementation and integration services. A custom workflow makes sense when information still has to be copied between forms, calendars, document storage, and your matter system.
A consultation request, from first contact to handoff
- Capture the inquiry and send a receipt with the next step. Do not imply that the firm has accepted the matter.
- Collect the firm's approved intake fields and route missing details to the responsible staff member.
- Pause for the firm's conflict and engagement review before opening an approved matter or sending an engagement agreement.
- Request the appropriate documents through the firm's approved storage system. Stop reminders when the document arrives or staff pauses the request.
- Record the handoff and flag failed deliveries or incomplete records for a person to resolve.
How do we measure the result?
Measure staff minutes per intake, monthly intake volume, and the cost of the proposed system. Compare the labor cost before and after a pilot, including subscriptions and support. Time released is capacity, not guaranteed billable revenue; use your firm's measured results to assess payback.
What we build
Automations built for
legal operations.
๐งโ๐ผFrom $6,000
Client Intake Automation
Inquiry captured โ questionnaire completed โ staff conflict and engagement review โ approved matter created โ documents requested. We confirm the required access to Clio, MyCase, or PracticePanther before promising an integration.
๐From $4,000
Document Collection Automation
Custom checklist goes out on matter open โ reminders fire every 48 hours until docs arrive โ stored in Clio or NetDocuments โ attorney notified when the file is complete. No chasing required.
๐งพFrom $4,000
Invoice & Billing Automation
Time entries from Clio or Cosmolex reviewed โ invoice generated and sent with a payment link โ overdue reminders go out at 7, 14, and 30 days. No manual billing runs. Your team only steps in when something unusual needs attention.
๐ฏFrom $4,000
Lead & Referral Follow-Up
Consultation request โ instant confirmation โ intake form triggered โ lead added to Clio Grow or HubSpot โ team notified with case type and source. A Friday-night inquiry doesn't sit until Monday.