Says it is a virtual assistant
Every call starts with: this is the virtual assistant, and this call is transcribed.
Legal answering service, Atlanta
An AI answering service for Atlanta law firms.
Aplos Front Desk answers your firm’s intake line with an AI that tells callers it is a virtual assistant, takes the caller’s name, the type of matter and a callback number, gives no legal advice, and sends you a summary of every call. We are based in Atlanta. It is $199 a month plus a $349 launch fee for one location, and the first 14 days are free. Calls go live in 1–3 business days once setup is confirmed.
Aplos AI · Atlanta, Georgia · last checked 2026-11-10
What it does on a call
Answer, capture, route, summarize.
Front Desk is the AI answering plan. These are the rules it runs on, written and tested with you before launch.
Name, matter type, callback
The AI takes the caller's name, the type of matter, like family, injury, criminal or estate, and a callback number. Then it stops.
Only approved facts
Office hours, location, practice areas, whether consultations are free. Anything else gets: the team will confirm.
Rings your on-call phone
Calls you mark urgent, like a client who has just been arrested, go to your on-call number if you set one. If not, they are marked priority.
Asks for an attorney, gets a path
Asking for an attorney transfers the call when you have a transfer line, and takes details for a callback when you do not.
One email per call
Name, matter type, urgency and callback number, labeled as the caller's own words.
Confidentiality and conflicts
How the line handles privilege.
- No legal advice. The AI does not say whether a caller has a case, what it is worth or what to do next.
- No representation. It does not accept the matter or imply that the firm represents the caller. Your team decides that.
- Conflict-free callback capture. Taking only the name, matter type and callback number keeps the call from collecting facts that could create a conflict before your team has run its conflict check.
- Do not put privileged details through the line. Call audio and transcripts pass through our phone, speech-to-text and AI vendors. We do not sign BAAs, so callers should save the facts of their matter for the attorney.
Honest fit
Who this is for, and who it is not for.
Good fit: solo and small firms in metro Atlanta that miss intake calls while attorneys are in court, with clients or out of the office, and want a clean callback list instead of voicemail.
Not a fit yet: firms whose callers mostly speak Spanish or another language. The AI speaks English only today. It also does not schedule consultations; booking is not live yet. Firms that want detailed intake taken by phone, or that need a signed confidentiality or HIPAA agreement with the answering service, should use a staffed legal answering service for now.
Where we are as a company: two paying clients so far, an Atlanta sign shop (website and lead dashboard) and an auto repair shop (a business phone line with a recorded call menu, not AI). No managed answering customers yet and no reviews. We would rather you hear the AI yourself: call (470) 971-3769.
Comparing options? See Aplos vs Rosie, Smith.ai, NextPhone, Goodcall and Ruby, and how we test the AI.
Pricing
Three managed plans. One location each.
Published prices. No per-call charges inside the allowance.
| Plan | Price | What it covers |
|---|---|---|
| Front Desk | $199/month + $349 launch | AI answers one business number: approved FAQs, three routing paths, qualification, owner summaries, missed-call response. 300 inbound AI minutes a month. Does not book appointments. |
| Follow-Up & Estimate Recovery | $199/month + $349 launch | Text and email follow-up on new inquiries and open quotes. Stops on reply, decline or opt-out. 250 opportunities a month. |
| Revenue Desk | $399/month + $699 launch | Both of the above in one plan. A booking connection is being built; ask on the call. |
One location per plan. Calls and AI answering go live in 1–3 business days once setup is confirmed. Texts start once your business’s carrier texting registration is approved, usually 2 to 3 weeks. Start free: the AI answers your calls free for 14 days while we file your texting registration. The launch fee and first month start on day 15. Cancel before then and you pay nothing. Month to month after that.
Questions
What firms ask first.
How much does an AI legal answering service cost in Atlanta?
Aplos Front Desk is $199 a month plus a $349 launch fee for one location, with 300 inbound AI minutes a month. The first 14 days are free, and if you cancel before day 15 you pay nothing.
Is the call confidential?
The AI asks only for name, matter type and a callback number. Call audio and transcripts pass through our phone, speech and AI vendors, and we do not sign BAAs, so callers should not put privileged details through the line.
Does the AI give legal advice?
No. It does not give legal advice, does not say whether a caller has a case, and does not accept the matter or imply the firm represents the caller.
Can it schedule consultations?
Not yet. Booking is not live for any customer. The AI takes the details and your team calls back. A booking connection is being built; ask on the call.
Does it speak Spanish?
Not yet. The AI speaks English only today.
Next step
Hear it answer before you decide.
Book a free 30-minute call. We look at how your calls come in today and send you a written plan for free, whether or not you buy. Or call our AI first at (470) 971-3769. It will tell you it is an AI.