Veterinary practices lose appointment slots and repeat visits every month to no-shows, manual reminders, and missed reactivation windows. We automate the reminders, the follow-ups, and the reviews. Choose a managed plan or a scoped custom system.
Sound familiar?
A pet parent books and forgets. Exam room sits empty 30 minutes. A text reminder 24hrs before would have prevented it.
Max is due for his annual vaccinations. Nobody reminded his owner. They'll think of it when Max gets sick: which costs everyone more.
A puppy's first visit goes perfectly. Nobody asked for the review. Your competitor with 400 Google reviews gets the next new puppy family.
What we build
Scheduled in AVImark, Cornerstone, or ezyVet → SMS+email at 48hrs and 2hrs → pet parent confirms via reply. Far fewer empty exam rooms.
Last visit logged → reminder at 11 months → follow-up at 12 months if no booking → lapsed patient flag to front desk. Keeps your wellness revenue on schedule.
Visit complete → 4-hour delay → SMS with Google review link. Ask while the visit is still fresh.
Appointments, new patients, no-shows, wellness lapses, revenue → Monday email. Know your numbers without touching a spreadsheet.
The process
30 minutes. We map your current process, find where time is leaking, and tell you exactly what's automatable: on the call, no fluff.
We configure a managed product or scope a custom system in writing. You know what is included, what it costs, and who supports it.
We launch, document, and support the system according to the chosen path. Custom ownership and handoff are defined in the written scope.
20%
Of annual wellness visits lapse without reminders
automated recall sequences close that gap
72%
Of pet owners leave a review when asked
most practices never ask systematically
2 paths
Managed or custom
Right-sized for the problem
Managed monthly
Start with one location and a defined workflow. We confirm your tools, volume and scope before payment.
Answer calls while you work. Capture the details, screen the request, and get the right person involved.
Follow up new leads and open estimates. Stop when they reply, book, decline, or opt out. Give your team the next step.
Front Desk and Follow-Up working together, with one verified booking connection and a single view of what happened next.
Ready to stop the manual grind?
Book a free 30-minute audit. We'll map exactly what's automatable in your veterinary practice and what it would cost: before you commit to anything.
Book Your Free Audit Call