Dental reputation automation
Review requests that go out after the right visit, not randomly.
Dental review request automation waits for a completed appointment, applies filtering rules to avoid inappropriate requests, sends a clear Google review link, and routes negative-experience patients to staff instead of pushing them toward a public review.
What gets built
Detect a completed appointment in your practice management software and start the review request flow.
Apply suppression rules: new patients, recently reviewed, patients with complaints, or those who opted out are excluded automatically.
Wait the right amount of time after the visit before the message goes out, so the request feels timely instead of immediate.
Send a short, friendly message with a direct link to your Google Business Profile review page.
If a patient flags a negative experience or does not respond, route them to a staff exception list for personal follow-up.
Tools this can connect
Practice management software, Google Business Profile, Twilio or SMS platform, email delivery, and staff notification channels. The exact architecture depends on how appointments are tracked and where your team handles follow-up.