Get more reviews without asking yourself.

What it does

More five-star reviews.

1. 1
   Appointment Completed Webhook

   Point your booking software at this URL: Mindbody, Vagaro, Toast, ServiceTitan, Dentrix. Payload should carry name, phone, service, staff, and a recentComplaint flag.
2. 2
   Wait 2 Hours

   Two hours is the sweet spot. Long enough that the experience settled, short enough that the customer still remembers the staff member's name.
3. 3
   Skip If Recent Complaint

   If your CRM tagged this customer as having complained recently, the IF node short-circuits the workflow. No review ask. Send a personal note instead.
4. 4
   Generate Review Request — OpenAI

   Uses gpt-4o-mini to write a single SMS under 160 characters. Mentions the staff member by first name, names the service, and ends with the placeholder REVIEW_LINK that the next step replaces.
5. 5
   Send Review SMS — Twilio

   Sends the personalized message and substitutes your real Google review short link in place of REVIEW_LINK. Replace the placeholder from number with yours.
6. 6
   Log Sent Review

   Captures who got the message, what was sent, and when. Swap for a Google Sheets append or HTTP request to your CRM if you want centralized reporting.

Use it in your business

Vertical-specific framing