Why law firms need dedicated practice management
Most law firms reach a point where managing cases in spreadsheets, tracking time in a notes app, and chasing clients by phone stops being workable. Client intake gets handled inconsistently. Deadlines slip when they live only in one attorney's calendar. Billing goes out late because no one tracked which hours belonged to which matter. Trust accounting gets messy fast.
Legal practice management software exists to fix this. It centralizes case and matter records, standardizes billing and time tracking, manages client documents, handles trust accounting, and gives the firm a single view of every active engagement. The question is not whether you need it — the question is which platform fits how your firm actually operates.
Clio and MyCase are the two most commonly evaluated options in 2026. They represent genuinely different value propositions: Clio is built for firms that want a deep integration ecosystem and room to scale; MyCase is built for firms that want an all-in-one experience without add-on costs. Knowing that up front makes the evaluation much faster.
"Clio and MyCase both solve legal practice management — but Clio bets on integrations and extensibility, while MyCase bets on simplicity and all-in-one value. The right choice depends on the size and complexity of your firm."
Quick comparison: Clio vs MyCase
| Feature | Clio | MyCase |
|---|---|---|
| Pricing | Starter $49 · Essentials $79 · Advanced $109 · Complete $139 /user/mo | Basic $39 · Pro $79 · Advanced $99 /user/mo |
| Client Portal | Included | Included at all tiers |
| Payment Processing | Via Clio Payments add-on | Built-in, no add-on needed |
| Integrations | 250+ integrations | Smaller ecosystem |
| CRM / Intake | Clio Grow — sold separately | Built-in at all tiers |
| Reporting | Stronger, more granular | Standard reports included |
| Time Tracking | Yes | Yes |
| Mobile App | Yes | Yes |
| Trust Accounting | Yes | Yes |
| Best For | Growing firms, integration-heavy workflows, detailed reporting needs | Solo & small firms wanting all-in-one simplicity without add-ons |
Clio — deep dive
Clio is used by more than 150,000 legal professionals, making it the most widely adopted legal practice management platform on the market. It's built on the assumption that law firms have diverse tech stacks and need their practice management system to connect cleanly with the tools they already use — from accounting software to document automation to e-signature platforms.
Clio offers four pricing tiers billed monthly: Starter at $49/user/month, Essentials at $79/user/month, Advanced at $109/user/month, and Complete at $139/user/month. Annual billing reduces these rates by approximately 20%. Clio Grow — the dedicated intake and CRM product — is sold separately from Clio Manage.
Where Clio wins:
- The integration ecosystem is the broadest in legal tech, with 250+ integrations covering document management, accounting, e-signatures, calendar, communication, and more. If you use specific tools your firm relies on, Clio almost certainly connects to them.
- Reporting and analytics are more granular than MyCase, making Clio the stronger fit for firms that need detailed visibility into revenue, utilization, origination, and matter profitability.
- Clio publishes an annual Legal Trends Report that's widely cited across the legal industry — it's useful data, and it's free.
- The platform scales reasonably well with a firm. As headcount grows and workflows become more complex, Clio's feature depth and integration breadth become more useful.
- Time tracking, billing, document management, calendar management, task management, trust accounting, and mobile access are all included across relevant tiers.
Where Clio has limitations:
- Clio Grow — the intake and CRM module — is a separate product with a separate cost. Firms that want intake automation and lead tracking built into their core subscription will need to budget for both products.
- The lower-tier Starter plan limits access to features that many firms consider standard. Meaningful functionality often requires the Essentials or Advanced tier.
- For very small or solo practices that do not need a large integration ecosystem or advanced reporting, the pricing can be harder to justify against simpler all-in-one alternatives.
Clio adoption note: Clio is used by more than 150,000 legal professionals and has the largest integration ecosystem in legal practice management. The annual Legal Trends Report is widely referenced across the industry — worth reading regardless of which platform you choose.
MyCase — deep dive
MyCase is built around the idea that most solo attorneys and small law firms do not need a sprawling integration ecosystem — they need one tool that handles everything without add-ons, separate purchases, or integration setup. The client portal, built-in payment processing, and intake tools are all included at every pricing tier. That is a real differentiator when you're comparing the actual cost of each platform.
MyCase offers three plans billed monthly: Basic at $39/user/month, Pro at $79/user/month, and Advanced at $99/user/month. There is no separate module to purchase for the client portal or payments — both are part of the base subscription at all tiers.
Where MyCase wins:
- The client portal is included at every tier with no additional cost. Clients can communicate with the firm, view case updates, share documents, and pay invoices from a single branded interface without the firm needing to configure a separate product.
- Built-in payment processing means firms can collect retainers, invoice payments, and trust account deposits without connecting a third-party payment tool. This removes both the cost and the complexity of a separate payment integration.
- The user interface is widely cited as simpler and more intuitive than Clio's, which matters for smaller firms where adoption speed is critical and there is no dedicated IT person to manage onboarding.
- Intake and CRM functionality is built in rather than sold separately, so the all-in-one value actually holds across case management, client communication, billing, and intake — all in one subscription.
- Time tracking, billing, document management, calendar, task management, trust accounting, and mobile apps are all included.
- The entry-level Basic plan at $39/user/month is the lowest starting price of the two platforms, making MyCase more accessible for solo practitioners evaluating their first practice management system.
Where MyCase has limitations:
- The integration ecosystem is narrower than Clio's. Firms with specific third-party tools they rely on — particular document automation platforms, accounting software integrations, or custom workflows — may find fewer native connections available.
- Reporting capabilities are less granular than Clio's. Firms that need detailed revenue analytics, utilization tracking by timekeeper, or matter profitability reporting will likely find MyCase's reporting less flexible.
- As a firm grows in headcount and case complexity, the simplicity that made MyCase appealing can start to feel limiting compared to what Clio offers.
"MyCase's built-in payment processing and client portal at every tier means what you see on the pricing page is what you actually pay. For small firms, that transparency matters as much as the feature list."
How we choose at Aplos AI — when we use each
When working with law firm clients, we look at two primary factors before recommending a platform: where the operational friction actually lives in the firm's current workflow, and the size and growth trajectory of the team.
We recommend MyCase when: The firm is a solo practitioner or a small team (typically 1–5 attorneys) that wants a single subscription covering case management, client communication, billing, and payments without add-on costs. If the firm's primary frustration is having too many disconnected tools and no central place to manage client relationships, MyCase's all-in-one model solves that cleanly at a lower entry price.
We recommend Clio when: The firm is growing beyond a handful of attorneys, needs detailed reporting for business development or partner compensation, or relies on a specific set of third-party tools that need to integrate with the practice management system. Clio's integration depth and reporting granularity become meaningfully more valuable at this stage. Firms serious about intake and lead conversion should budget for Clio Grow alongside Clio Manage.
We flag the trade-off when: A firm needs strong intake and CRM functionality without a separate add-on cost, but also needs the integration depth and reporting that Clio offers. There is no single platform that clearly wins both dimensions without compromise. In this case, we look at which gap is more expensive to leave open.
The decision framework
Answer these questions honestly before you commit to either platform:
- How many attorneys and staff will use the platform? Solo practitioners and very small firms tend to get more value from MyCase's all-in-one simplicity. Firms with five or more timekeepers often benefit from Clio's deeper feature set and reporting capabilities.
- Do you need intake and CRM built into your base subscription? If managing leads and automating intake follow-up is a priority and you do not want to pay for a separate product, MyCase's built-in intake tools are an advantage. If you are willing to pay for Clio Grow alongside Clio Manage for more sophisticated intake automation, Clio can support that too.
- Which third-party tools does your firm already depend on? If your firm uses specific document automation software, accounting platforms, or e-signature tools, check the integration directory of each platform before deciding. Clio's 250+ integrations make it more likely to connect with whatever you are already running.
- How important is payment collection built into the platform? If collecting retainers and invoice payments through the client portal matters and you do not want to configure a separate payment integration, MyCase's built-in payment processing removes that friction at no extra cost.
- Do you need granular reporting for business decisions? Firms that track revenue by originating attorney, matter profitability, or utilization rates will find Clio's reporting more useful. Firms that primarily need standard billing and time reports can work with either platform.
The automation gap — what neither platform fully solves
Both Clio and MyCase include workflow tools: task automation, deadline reminders, document generation templates, billing automation. These handle the most predictable parts of a legal workflow reasonably well.
But neither platform eliminates all manual work, especially for workflows that cross the line between your practice management system and tools outside it.
The gaps we see most often: automatically following up with leads who filled out a contact form but never booked, chasing clients for outstanding documents through multi-step email and SMS sequences, responding to new inquiries in minutes rather than hours (speed-to-lead matters in legal more than most firms want to admit), and building dashboards that pull case data, billing data, and business development metrics together without someone manually running reports.
That is where Aplos AI comes in. We build custom automations for law firms that sit on top of whichever platform you are already using — Clio or MyCase — and handle the workflows those platforms cannot automate on their own. We do not require you to switch your practice management system. We extend the one you have already chosen.
Still manually following up with leads, chasing documents, or responding to inquiries hours later? We map your current intake and case workflow in a free audit and identify exactly which steps can be automated — on top of Clio, MyCase, or whatever you are currently running.
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