Auto repair shops lose revenue every week to missed review requests, declined services nobody follows up on, and appointment no-shows. We automate the reminders, the follow-ups, and the reporting. Choose a managed plan or a scoped custom system.
Sound familiar?
You fixed the car perfectly but never asked for a review at the right moment. Competitors with 400 Google reviews get the map pack click. Your shop gets passed over.
Customer declines the brake job. You note it in the system. Nobody follows up. That $600 job drives off the lot and books at the dealer 3 months later.
A no-show leaves a lift empty for 90 minutes. An automated reminder text 24 hours before: with easy confirm/cancel: keeps your schedule full.
What we build
Repair order closed in RepairShopr or Tekmetric → 2-hour delay → SMS with Google Business link. An optional filter routes unhappy customers to a private form so their frustration doesn't end up as a public one-star.
Appointment booked → confirmation immediately → reminder 24hrs before → customer confirms or cancels via reply → front desk notified. Works with Shop-Ware, Mitchell 1, and most major DMS platforms.
Service declined in your DMS → 30-day SMS reminder → 60-day follow-up → 90-day final nudge. Customers who reply book directly via your existing scheduling link. No manual tracking.
ARO, car count, top repair categories, technician productivity from your DMS → Monday email to owner. Know your numbers without pulling reports manually.
The process
30 minutes. We map your current workflow, find where reviews, declined services, and appointment reminders are leaking revenue, and tell you exactly what's automatable: on the call, no fluff.
We configure a managed product or scope a custom system in writing. You know what is included, what it costs, and who supports it.
We launch, document, and support the system according to the chosen path. Custom ownership and handoff are defined in the written scope.
3x
More Google reviews with timed follow-up
asked at peak satisfaction after pickup
20–30%
Of declined services booked when followed up
automated reminders convert deferred work
2 paths
Managed or custom
Right-sized for the problem
Trades & field service
See how Aplos AI connects missed calls, estimates, scheduling, job updates, invoices, reviews, and owner reporting across field service businesses.
Field service automation overview → HVACPlumbingRoofingSign shopsConstructionAuto repair
Managed monthly
Start with one location and a defined workflow. We confirm your tools, volume and scope before payment.
Answer calls while you work. Capture the details, screen the request, and get the right person involved.
Follow up new leads and open estimates. Stop when they reply, book, decline, or opt out. Give your team the next step.
Front Desk and Follow-Up working together, with one verified booking connection and a single view of what happened next.
Ready to fill your bays and grow your reviews?
Book a free 30-minute audit. We'll map exactly what's automatable in your shop and what it would cost: before you commit to anything.
Book Your Free Audit Call