Terms of Service
Last updated: February 21, 2026These Terms of Service ("Terms") govern your use of the Aplos AI website at aplosai.com and any automation services provided by Aplos AI ("we," "us," or "our"). By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our site or services.
Questions? Email us at info@aplosai.com.
1. Services Overview
Aplos AI provides custom automation workflow builds for businesses. Our services include, but are not limited to, building workflow automations using tools such as n8n, Make, Zapier, and custom code integrations. We design, build, test, and deliver automation workflows tailored to each client's specific business processes and technology stack.
We do not provide ongoing managed services, staffing, or SaaS subscriptions unless explicitly agreed to in writing.
2. Project Scope and Fixed-Price Model
All projects operate on a fixed-price model. Before any work begins:
- We will define a written project scope describing the specific automation to be built, the tools involved, and the number of hours allocated.
- You will review and approve the scope in writing (via email or signed document) before work commences.
- The price stated in the approved scope is fixed. We will not invoice you for hours beyond the agreed scope without your written approval of a scope change.
If requirements change materially during the build — for example, if you request additional features, integrations, or logic not included in the original scope — we will pause work and present a revised scope for your approval before proceeding.
3. Payment Terms
Payment terms are as specified in each individual project scope or invoice. Unless otherwise agreed in writing:
- A deposit of 50% of the total project fee is due prior to commencement of work.
- The remaining 50% is due upon delivery of the completed automation.
- Invoices are due within 14 days of issuance.
- Late payments may result in suspension of work or delivery until payment is received.
All fees are quoted and invoiced in US Dollars (USD).
4. No Ongoing Retainer
Our standard engagement is a one-time, fixed-price project. We do not automatically enroll clients in ongoing retainers or monthly fees. Any ongoing support, maintenance, or retainer arrangement must be explicitly agreed to in a separate written agreement. After project delivery, you are not obligated to pay us any recurring fees unless you have entered into a separate maintenance contract.
5. Client Responsibilities
To complete your automation build, we will need access to certain systems, accounts, and information. You agree to:
- Provide timely access to the software, APIs, platforms, and credentials necessary to build and test the automation.
- Designate a point of contact who can answer questions, provide feedback, and approve deliverables within a reasonable timeframe.
- Review and test the delivered automation within the agreed review period and communicate any issues in writing.
- Ensure you have the legal right to authorize access to any systems or data you provide us.
Delays caused by failure to provide required access, credentials, or timely feedback may extend the project timeline. We are not responsible for project delays attributable to client inaction.
6. Ownership of Delivered Work
Upon receipt of full payment, you own all delivered automation workflows outright. This includes:
- All workflow files, configurations, and code created specifically for your project.
- Any documentation, Loom walkthroughs, or handoff materials provided.
The automation is deployed on your own accounts and infrastructure. We do not retain a copy or any ongoing control over your automation after handoff, unless you engage us for a separate maintenance arrangement.
We retain the right to reference your industry (but not your business name or confidential details) in our portfolio and marketing materials, unless you request otherwise in writing.
7. Third-Party Tools and Platforms
The automations we build rely on third-party tools and APIs (e.g., n8n, Make, Zapier, OpenAI, Google Workspace, etc.). We are not affiliated with, endorsed by, or responsible for those platforms. Your use of those platforms is governed by their own terms of service.
We cannot guarantee the continued availability, pricing, or behavior of any third-party tool. If a platform you use materially changes its API or terms in a way that breaks your automation after delivery, additional work to update the automation would be subject to a new scope and fee.
8. Work Product Delivered As-Is; No Revenue Guarantee
Delivered automations are provided as-is, based on the agreed scope. We build and test each automation to function correctly within the defined parameters at the time of delivery.
We make no guarantee of specific revenue results, cost savings, or business outcomes from the use of any automation we build. Results depend on many factors outside our control, including how the automation is used, changes to your business processes, third-party platform behavior, and market conditions.
If you discover a defect in the automation that existed at the time of delivery, report it to us within 14 days of project handoff and we will address it at no additional charge. Defects reported after this period, or issues caused by changes you or a third party made to the automation, are outside this warranty.
9. Confidentiality
We treat all information you share with us — including your business processes, credentials, data, and client information — as confidential. We will not disclose your confidential information to any third party except as necessary to build your automation (e.g., working with a subcontractor) or as required by law.
You agree to keep any proprietary methodologies, pricing, or other non-public information we share with you confidential.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Aplos AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services or delivered automations, even if we have been advised of the possibility of such damages.
Our total aggregate liability to you for any claim arising out of or related to these Terms or our services shall not exceed the total fees paid by you to Aplos AI for the specific project giving rise to the claim.
11. Governing Law
These Terms are governed by the laws of the United States and the state in which Aplos AI operates, without regard to its conflict of law principles. Any dispute arising under these Terms shall be resolved through good-faith negotiation first. If negotiation fails, disputes shall be submitted to binding arbitration or a court of competent jurisdiction as mutually agreed.
12. Changes to These Terms
We reserve the right to update these Terms of Service at any time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms. Material changes affecting active client projects will be communicated directly.
13. Contact
If you have questions about these Terms or our services, contact us:
Aplos AI
Email: info@aplosai.com