Med spas collect enormous amounts of client data and do nothing with it. We build automations that fill appointment gaps, re-engage dormant clients, and onboard new ones, without adding staff.
At $200–$500 per slot, a 15% no-show rate costs the average med spa $3,000–$8,000 a month. Manual reminder calls aren't cutting it.
Health history forms, consent docs, before photos: all collected manually, filed inconsistently, and impossible to reference quickly at the next visit.
A client gets a filler treatment, loves it, then you never hear from them again. Nobody's following up at 90 days. That's recurring revenue walking out the door.
Appointment booked in Mindbody, Jane App, or Vagaro → confirmation sent instantly → 48hr reminder → day-of text → post-visit follow-up. No-shows drop from week one.
New client books → intake form sent automatically → consent docs via DocuSign or PandaDoc → before-photo reminder → welcome sequence sent. The first visit runs smoothly before they walk in the door.
Clients who haven't booked in 60, 90, or 120 days get a re-engagement email and SMS via Klaviyo or Mailchimp. Each message is timed to their last treatment, not a generic blast to the full list.
24 hours after every visit → review request sent via Google Business Profile link → positive reviews captured → negative feedback routed privately to staff before it reaches a public platform.
30 minutes. We map your current booking, intake, and follow-up workflow and identify exactly where revenue is leaking.
We configure a managed product or scope a custom system in writing. You know what is included, what it costs, and who supports it.
We launch, document, and support the system according to the chosen path. Custom ownership and handoff are defined in the written scope.
Managed monthly
Start with one location and a defined workflow. We confirm your tools, volume and scope before payment.
Answer calls while you work. Capture the details, screen the request, and get the right person involved.
Follow up new leads and open estimates. Stop when they reply, book, decline, or opt out. Give your team the next step.
Front Desk and Follow-Up working together, with one verified booking connection and a single view of what happened next.
Book a free 30-minute audit. We'll identify your highest-ROI automation opportunity and send you a written breakdown: same day, no obligation.
Book a Free Audit Call →